Return and Refund Policy – AVM Digital Hub

At AVM Digital Hub, we strive to ensure that our customers are satisfied with the digital products they purchase. Since our products are digital and delivered instantly upon purchase, we have a specific return and refund policy in place to protect both you and us. Please read this policy carefully before making any purchases.

 1. Digital Products – No Returns
 Due to the nature of digital products, all sales made on AVM Digital Hub are final. Once a product has been purchased and downloaded, we cannot accept returns, exchanges, or provide refunds.
 It is your responsibility to ensure that the product meets your requirements before making a purchase. Please review all product descriptions, details, and system requirements thoroughly.

2. Eligibility for Refunds
While refunds are not generally offered, exceptions may be made under the following circumstances:
– The digital product is proven to be defective, corrupted, or incomplete upon delivery.
– You mistakenly purchased the same product more than once.

In the case of technical issues or file corruption, you must contact us within 10 days of the purchase date to be eligible for a refund or replacement. After this period, no refund requests will be considered.

 3. Refund Request Process
 If you believe you are eligible for a refund, please contact our support team at avmdigitalhub66@gmail.com  with the following details:
– Your order number.
– The email address used for the purchase.
– A description of the issue, along with any screenshots or error messages (if applicable).

Our team will review your case and respond within 5-7 business days. If your request is approved, we will issue a refund to your original payment method within 10 business days.

4. Exceptions and Non-Refundable Circumstances
Refunds will not be granted under the following circumstances:
– You have changed your mind after the purchase.
– You made the purchase by mistake but downloaded or accessed the product.
– You do not have the technical ability or software to use the product.
– You misread or misunderstood the product description.

 5. Product Compatibility
 It is your responsibility to ensure that your system meets the minimum requirements for any digital product before purchase.
 AVM Digital Hub is not responsible for compatibility issues between our digital products and your devices, software, or platforms.

6. Duplicate Purchases
If you accidentally purchased the same product twice, please contact our support team immediately. Upon verification of the duplicate purchase, we will either refund the additional purchase or provide store credit, at our discretion.

 7. Technical Support
If you experience technical difficulties accessing or downloading a purchased product, please contact our support team for assistance. We are happy to help resolve any issues to ensure you can fully enjoy your purchase.

8. Contact Us
If you have any questions about our return and refund policy or need assistance with a product, please reach out to us at:
Email: support@avmdigitalhub.com

By purchasing from AVM Digital Hub, you acknowledge that you have read, understood, and agree to our return and refund policy.